Re: Madden NFL 19 keeps crashing to desktop with no error

by Oliverklosof
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Re: Madden NFL 19 keeps crashing to desktop with no error

★★ Novice

Have the same problem with the crash to desktop, i know my processor is a tad bit older, but 7 years shouldn't make the game unplayable. DxDiag attached, please confirm it is the processor. 

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Re: Madden NFL 19 keeps crashing to desktop with no error

★★★ Novice
I can confirm that as of right now, we think it's the sse4.1 instruction set that the Phenom series doesn't support. I have a Phenom X6 1090t, and it does the exact same thing to me. Hopefully, a patch is in the works to remedy this situation.
Message 32 of 185 (3,946 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★★★ Novice

Same problem here with an AMD Phenom II X6 1060t processor and GTX 670.  I have a bunch of memory dumps as well.  But they seem to be encrypted and I have no way to give these to EA.

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Re: Madden NFL 19 keeps crashing to desktop with no error

[ Edited ]
★★★★★ Novice

@EA_Barry

but my Xeon is Broadwell its only 2 years old. but i hope a fix comes soon so that all of us having issues can play

Message 34 of 185 (3,921 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★★★ Novice

@EA_Barry Cool, thanks for the info. Keep us updated please! Cheers!

Message 35 of 185 (3,893 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★ Novice
I'll hope they bring a Patch Like they did on other games, final fantasy 15 for example.
Message 36 of 185 (3,803 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★★ Novice

Please do look into this. I have been looking forward to Playing Madden on PC for 8 years or so and now I cant just because I have a AMD Phenom Processor.  

Message 37 of 185 (3,711 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★★ Novice

MY Phenom also crashes to desktop when loading a game. Lets get a fix for this game huh?

Message 38 of 185 (3,670 Views)

Re: Madden NFL 19 keeps crashing to desktop with no error

★★ Novice

Just downloaded an update for the game and still crashing when actually entering a game.

Message 39 of 185 (3,642 Views)
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Re: Madden NFL 19 keeps crashing to desktop with no error

[ Edited ]
★★★★★ Novice

Same issue here.  Here's my dxdiag file.  i7-4790k CPU with RX480 GPU

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