Madden 20 broken!

by WiFinewb99
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Madden 20 broken!

★ Apprentice

I Installed Madden20 only to find it crashing not 1 second after the press any button screen everytime. i've uninstalled and am reinstalling now but thought I would try and open the game at playable to see if it was fixed but had the same problem any help?

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Accepted Solution

Re: Madden 20 broken!

★ Apprentice

I think i found the issue.
after ea no offence but not really being any help at all. 
I started looking around and trying some different * 
i think the problem was madden was recognising my steering wheel i use for racing games and just crashing on launch as soon as i unplugged the wheel from the computer i had no problems launching the game. i fiddled with it the next day and came to the same conclusion. cant say i have played madden since but from memory this fixed it for me. 

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Re: Madden 20 broken!

Community Manager

@WiFinewb99 

 

Quite often, this is due to your machine not meeting the system requirements.

 

If you post your Dxdiag report here, we can let you know for sure:

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7/8.1/10
Processor (AMD): FX-4330 or Equivalent
Processor (Intel): i3-4350 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon RX 460 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 48.5 GB

barry.png
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Re: Madden 20 broken!

★ Apprentice

Hope this works

Message 3 of 10 (1,378 Views)

Re: Madden 20 broken!

Community Manager

@WiFinewb99 

 

So it looks like your machine should be able to play Madden 20.

 

Possibly most importantly, you should go through the following to help ensure your GPU is used rather than the video processing on your CPU:

 

  1. Open the nvidia Control Panel
  2. Click Manage 3D settings
  3. Click the Program Settings tab
  4. Click the Add button
  5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Madden NFL 20\Madden20.exe
  6. Select Madden20.exe and then Open
  7. Customise individual settings if you like
  8. Exit nvidia control panel and try playing.

If you continue to see an issue, please post the exact error message you may see, thanks.

 

barry.png
Message 4 of 10 (1,370 Views)

Re: Madden 20 broken!

★★★ Newbie

can you help me? same issue

Message 5 of 10 (1,343 Views)

Re: Madden 20 broken!

★ Apprentice

@EA_Barry  @abbazabbagcm  while the tips you gave me last night solved the problem Barry i got to play a couple hours of madden but now the game wont open and we are back to our old ways. ive tried clean booting and everything again but no luck this time. 

Message 6 of 10 (1,317 Views)

Re: Madden 20 broken!

★★★ Newbie

sounds like EA really * up the game. 

im not happy

 

Message 7 of 10 (1,291 Views)

Re: Madden 20 broken!

Community Manager

@WiFinewb99 

 

I know this is a little late but did you end up finding a fix to the game not opening up for you? Did you try reinstalling the game or the Origin client? Running Origin as administrator (right click on the desktop shortcut) is also advised when a game is struggling to launch.

 

@abbazabbagcm 

 

I'm afraid your graphics card is below the minimum system requirements.

Blueberry.png
Message 8 of 10 (1,104 Views)

Re: Madden 20 broken!

★ Apprentice

I think i found the issue.
after ea no offence but not really being any help at all. 
I started looking around and trying some different * 
i think the problem was madden was recognising my steering wheel i use for racing games and just crashing on launch as soon as i unplugged the wheel from the computer i had no problems launching the game. i fiddled with it the next day and came to the same conclusion. cant say i have played madden since but from memory this fixed it for me. 

Message 9 of 10 (1,099 Views)

Re: Madden 20 broken!

Community Manager

@WiFinewb99 

 

Thank you very much for coming back with an answer. Really helps out others within the community when information like this is passed back to the forums.

Hope you're enjoying the game and good luck this season! Standard smile

Blueberry.png
Message 10 of 10 (1,079 Views)