Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

by megablackk1d
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Original Post

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★★ Apprentice

@EA_Barry can we get confirmation or something that the DEV team is aware of this issue? It's starting to get a little ridiculous that there's been no acknowledgment that they're looking into this and it's affecting quite a few people.

Message 21 of 215 (3,229 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

Community Manager

Apologies for the late response here. We are looking into this issue and any news will be posted on this thread.

barry.png
Message 22 of 215 (3,202 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★★ Apprentice

Yes I am having the same problem please fix this. I finally built my team up too.

Message 23 of 215 (3,195 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

[ Edited ]
Community Manager

@chefparisss@GamerNOY@megablackk1d@kalel1199@AngelUriel1530

 

Are you guys seeing this issue occur after five years of seasons?

 

If so, please reply here with the following details to help us investigate, thank you.

 

  • Platform (PC, XB1 or PS4):
  • Gamertag/PSN ID/Origin ID:
  • In what Season is this happening (2021,2022,2023 etc):
  • Saved on Internal or External Hard Drive:
  • Are you simming games, Yes/No:
  • When the crash happens, are you simming? If yes, can you play the game without simming:
  • Are you using default rosters:
  • Have you downloaded any user content:
  • Any error message? Please post the exact error:
  • Any other relevant details:
barry.png
Message 24 of 215 (6,176 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

[ Edited ]
★★★ Apprentice

Thank you @EA_Barry.

 

Here is my information below:

 

  • Platform (PC, XB1 or PS4): PC
  • Gamertag/PSN ID/Origin ID: chefparisss
  • In what Season is this happening (2021,2022,2023 etc): 2023 and beyond
  • Saved on Internal or External Hard Drive: internal
  • Are you simming games, Yes/No: No (However, simming the games will get you past the break point but when you load up the save again it'll crash. You can also play the game but as soon as it tries to load back to the menu, it'll crash to the desktop.)
  • When the crash happens, are you simming? No If yes, can you play the game without simming:
  • Are you using default rosters: Yes
  • Have you downloaded any user content: Downloaded one draft class in the 2019 season. I have also tried this without downloading a draft class and the same issue occurs around the 2023 season and beyond
  • Any error message? Please post the exact error: No error messages. It just crashes to the desktop.
  • Any other relevant details:
    • I opened up the dump file in Visual Studio and the error that's being displayed is:
    • Exception Code: 0xC0000005
    • Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

 

Message 25 of 215 (3,181 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★★★ Novice
  • Platform (PC, XB1 or PS4): PC
  • Gamertag/PSN ID/Origin ID: ItchyPuet
  • In what Season is this happening (2021,2022,2023 etc):Started in 2023, continued in 2024
  • Saved on Internal or External Hard Drive: Internal
  • Are you simming games, Yes/No: Yes
  • When the crash happens, are you simming? If yes, can you play the game without simming: No sim, crashes happened while playing
  • Are you using default rosters: Yes
  • Have you downloaded any user content: I downloaded a draft class but never used it
  • Any error message? Please post the exact error: No error the game just closes itself out
  • Any other relevant details: I'm no longer able to test as the affected franchise files all CTD
Message 26 of 215 (3,168 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

[ Edited ]
★★★ Apprentice
  • Platform (PC, XB1 or PS4): PC
  • Gamertag/PSN ID/Origin ID: megablackk1d
  • In what Season is this happening (2021,2022,2023 etc): 2023
  • Saved on Internal or External Hard Drive: Internal SSD
  • Are you simming games, Yes/No: No but I play offense only
  • When the crash happens, are you simming? If yes, can you play the game without simming: whenever I try to load my franchise
  • Are you using default rosters: yes but I created a few players for my team but that's about it
  • Have you downloaded any user content: yes
  • Any error message? Please post the exact error: nope just crashes
  • Any other relevant details: 
Message 27 of 215 (3,159 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★★ Novice
  • Platform (PC, XB1 or PS4): PC
  • Gamertag/PSN ID/Origin ID: Jamesn28mm
  • In what Season is this happening (2021,2022,2023 etc): I believe I'm around 2025-2027, I've played about 7 seasons total
  • Saved on Internal or External Hard Drive:External
  • Are you simming games, Yes/No: yes
  • When the crash happens, are you simming? If yes, can you play the game without simming: No, during the loading process of the actual game, can't get to the menus
  • Are you using default rosters: yes
  • Have you downloaded any user content: No
  • Any error message? Please post the exact error: No
  • Any other relevant details: Game crashes at the intro loading screen before I get to the menus, sounds like what everyone else is experience but I can't even get to the menus but it seems just as the menu is about to load the game crashes and I'm back at my desktop.
Message 28 of 215 (3,150 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★ Apprentice
  • Platform (PC, XB1 or PS4): PC
  • Gamertag/PSN ID/Origin ID: hcorson54
  • In what Season is this happening (2021,2022,2023 etc): I believe I'm around 2023, I've played about 5 seasons
  • Saved on Internal or External Hard Drive:Internal SSD
  • Are you simming games, Yes/No: yes
  • When the crash happens, are you simming? If yes, can you play the game without simming: No, during the loading of CFM file
  • Are you using default rosters: yes
  • Have you downloaded any user content: Yes
  • Any error message? Please post the exact error: No
  • Any other relevant details: Appears to be the same issue the other users are having. Seen it mentioned on multiple boards across the internet (Reddit, OS)
Message 29 of 215 (3,117 Views)

Re: Madden 19 pc -Game Keeps crashing in Franchise Mode

★★★★ Novice
  • Platform  XB1
  • Gamertag/PSN ID/Origin ID: mulder1199
  • In what Season is this happening (2021,2022,2023 etc): 2023
  • Saved on Internal or External Hard Drive: internal
  • Are you simming games, Yes/No: No
  • When the crash happens, are you simming? mid year...can't load saves to see if I can sim past
  • Are you using default rosters: Yes
  • Have you downloaded any user content: Yes, one draft class
  • Any error message? Please post the exact error: no error message, just crash to XB home
  • Any other relevant details:
Message 30 of 215 (3,082 Views)