Log in has wrong email

[HairpinTrigga]

You get it fixed???

[TCBLIMBECK]

My log in has a email address that i have never seen before.  And there is seriously no way to change it?  That is bs.  Wish i had this 60 dollars back dont worry you wont get another 60 not that anyone there seems to care.

[Goodz717]

Yup same issue here, unrecoverable email account and their support can not do anything.  Useless.... I will never purchase an EA game ever again. Wasted money on Madden19 can't even play it.

[Tyrellevated]

I also am having this issue. I haven't played Madden in years, yet my Playstation ID is still connected to an old email that doesn't exist anymore. I clicked forgot my password and they must have reset it to a temporary random password and now there's absolutely no way I can get into it. 

Tell me this, if I can log in to MY PS4 ID, that is LINKED to an old email account, then why can't I just change the email address after I have logged in to my PSID? Now I have wasted money on this game. This is the worst example of customer service I have ever dealt with in my life. I just want to play a GD video game for crying out loud. Not take out a friggin' bank loan.

[atlsniper1986]

Have tried contacting advisors only to be stuck on the please wait screen. This is rediculous, why spend money on a product that i cant use due to the apparent issue that cant be fixed. It should not be this hard to have a simple fix for your customers

[Awesomeness3304]

Exactly like it can’t be that hard @coolcobra03

[Awesomeness3304]

Thank you!! All we need is a button that says use a different email address on the madden 19 login screen. It can’t be that difficult @atlsniper1986

[ninerempyr]

I’m in the process of doing a network transfer of the game from my old Xbox to the new one, hopefully the password will be sent with it. Crossing my fingers.

[ninerempyr]

Try doing a network transfer of the game. I’m in the process of doing that now I’ll let everyone know if it works.

[John_Smith0207]

They say they cant fix it for me