Madden 19 crash without error

by Xfire781
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Original Post

Re: Madden 19 crash without error

[ Edited ]
★★★ Novice

Newest drivers to windows and my motherboard from 2012. And i dont have any problems like that with other AAA games from 2017/2018. I cant believe that madden so special game. Also, morning update didn't help me at all. We pay our money to have unoptimized product. I have good ehough machine performace and i can't play second day... who will bring me my time back? I paid for it. As i understand the only way to stay here and wait when EA will do their job.

 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3501 Мгц

Message 11 of 14 (1,088 Views)

Re: Madden 19 crash without error

★★★ Novice

@Xfire781 Why did you buy a game when your processor didn't meet the min. requirements? Yours is a generation behind the i3 4350, and Ivy Bridge cores don't support AVX2. At a certain point, your processor was going to be obsoleted, 5 years after it was discontinued by Intel seems reasonable.

Message 12 of 14 (1,078 Views)

Re: Madden 19 crash without error

Community Manager

@Xfire781

 

Please make contact with an EA Game Advisor for information regarding your account status.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

barry.png
Message 13 of 14 (857 Views)

Re: Madden 19 crash without error

★★★ Newbie

Hi I got the same problem after update of yesterday, game crash when the QB passing the ball without report any error 

Message 14 of 14 (629 Views)