Madden 19 Shuts off and goes to the desktop whenever I load a game

by BigDChamp
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Madden 19 Shuts off and goes to the desktop whenever I load a game

★ Novice

My Madden 19 launches and runs great up until I go to play a game, once the game loads after a few seconds it kicks me to my desktop with no error or crash report... DxDiag.txt is attached with this post.

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Re: Madden 19 Shuts off and goes to the desktop whenever I load a game

Community Manager

Hi, @BigDChamp 

 

As much as we would like to troubleshoot this to help keep you on the field for Madden 19, the system specs you attached in the DxDiag are below the minimum system requirements

Blueberry.png

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Re: Madden 19 Shuts off and goes to the desktop whenever I load a game

Community Manager

Hi, @BigDChamp 

 

As much as we would like to troubleshoot this to help keep you on the field for Madden 19, the system specs you attached in the DxDiag are below the minimum system requirements

Blueberry.png
Message 2 of 2 (470 Views)