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Re: Madden 19 Freezing

by EA_David
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Original Post

Re: Madden 19 Freezing

Community Manager

@usmc0928 Thank you for your steps. 

Those others experiencing this, does turning things off for a while help? 

If so, I wonder is overheating/airflow an issue? It can be surprisingly impacting on performance & stability. 

 

It's definitely worth checking your system's ventilation from time to time, even if it's not related to this issue: https://support.xbox.com/en-IE/xbox-one/console/ventilation

Message 11 of 55 (4,749 Views)

Re: Madden 19 Freezing

★★★★ Novice

I’m having the same problem. My game keeps freezing and makes a buzzing sound as well. It’s a digital version and none of my other games freeze

Message 12 of 55 (4,703 Views)

Re: Madden 19 Freezing

★★★★ Novice

Reinstall the game if you had this problem mine works now

 

Message 13 of 55 (4,680 Views)

Re: Madden 19 Freezing

★★★★ Newbie
I’ve reinstalled the game once and I’ve reset my Xbox, restarted it, and it keeps freezing, then crashing, please help me!!!!!
Message 14 of 55 (4,664 Views)

Re: Madden 19 Freezing

[ Edited ]
★★★★ Newbie
  1. My game is digitally downloaded!!! I can't play anything!' It freezes when I try to play anything!!! For a week I tried playing the EA Access which I bought I couldn't play that!!! All that money and I still can't play a single snap!!!! [Edited out profanity, we understand that this is frustrating, but please try to keep things civil]
Message 15 of 55 (4,635 Views)
Highlighted

Re: Madden 19 Freezing

Community Manager

If you're on Xbox and getting stability issues, please try the steps in this article: https://forums.xbox.com/en-us/thread/3d8ada05-24ca-4737-9bea-a90be6ba0fe2

Message 16 of 55 (17,995 Views)

Re: Madden 19 Freezing

★★★★★ Newbie

Mines doing the same thing this is really frustrating 

 

Message 17 of 55 (4,545 Views)

Re: Madden 19 Freezing

★★★★ Novice

I’m on xbox 1 and madden 19 freezes when I play my second franchise game please help

 

Message 18 of 55 (4,501 Views)

Re: Madden 19 Freezing

★★★★ Novice

 I have PS4 and bought Madden 19 and it freezes at the user agreement screen. I am pissed as I have waiting for this game to come out and  can't even play the game. I have tried to find a number to call but it is impossible to get help from EA. I already sent an email but the customer service is a joke. This will be the last time I buy an EA game as there has been no problems with any other game I bought,The fact that i have to wait to play this after I bought it is a joke.

Message 19 of 55 (4,466 Views)

Re: Madden 19 Freezing

★ Apprentice
i have the same problem. in fact im starting at the grayed out screen right now listening to "stop me stop me oh somebody stop me. lord if im doing it wrong please stop me". ironic but sad as well. ive uninstalled 3 times and restarted ps4 multiple times no dice. well might be time for bed soon. version 1.06 48.24GB
Message 20 of 55 (4,455 Views)

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