October 2019
my fps really drops since halloween patch
i used to run at 50-60 fps on plane now it runs only 20-30
any solution?
Solved! Go to Solution.
October 2019
Hey @SmokInHeart
I got some troubleshooting steps for you.
I see you haven't installed the latest drivers for your GPU yet.
Can you update your GPU by using the driver software?
Click here to download Geforce Experience
Then click the windows (start button) and type: Graphic settings.
Here you will find Graphics performance preference.
Here is a drop-down menu and select classic app.
Then click Browse and locate to C:\Program Files (x86)\Origin Games\Apex
and select r5Apex than you here options appear.
Click that and select high-performance mode.
October 2019
Hey @SmokInHeart
Could you provide me with a bit more information?
Are you playing on PC or console?
If you are playing on PC, could you add a Dxdiag to your post?
This way we have a bit more information about the system.
Have you already done common troubleshooting steps?
Make sure windows and all drivers and are up to date.
Did you go over my Troubleshooting guide?
October 2019
Hey @SmokInHeart
I see some failed windows updates.
Can you Clean boot and check if you can update your windows?
October 2019
not working i think maybe i need to wait for next patch
October 2019
Hey @SmokInHeart
No, waiting is not an option
I'm going to troubleshoot this issue and solve it.
Do you have this issue in both normal and the shadowfall game mode?
October 2019
Yes, i have a problem on both mode. When season 3 came i had this problem too but there's a patch that's fix this problem and i run the game fine on 50-60
and it return to 20-30 fps on this halloween patch
October 2019
Hey @SmokInHeart
I got some troubleshooting steps for you.
I see you haven't installed the latest drivers for your GPU yet.
Can you update your GPU by using the driver software?
Click here to download Geforce Experience
Then click the windows (start button) and type: Graphic settings.
Here you will find Graphics performance preference.
Here is a drop-down menu and select classic app.
Then click Browse and locate to C:\Program Files (x86)\Origin Games\Apex
and select r5Apex than you here options appear.
Click that and select high-performance mode.