MY ACCOUNT GOT HACKED AND EA DECIDED TO BAN MY ACCOUNT ANYWAY

[xHyRuLiANx123]

So my apex account was hacked almost a month ago and it wasn't until today that ea finally decided to responded and tell me they're going to ban my account anyway, even though i provided evidence that my account has been tampered with. Is there anyone at all i can talk to?

[Zeelmaekers]

Hey there!

You should have received a e-mail regarding the ban.

If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.

Click here to Contact the ToS Team

Unfortunately we can't assist further with account bans on AHQ.
However if you have any questions, you can drop them down below.

[Bimbkin420]

Why its not gonna matter they don't un-ban anything its like they only care that they catch cheaters they don't care if it was hacked or not  your Service is garbage

[EA_Atic]

Hey @Bimbkin420  I just want to point out that @Zeelmaekers  is one of our super users and don't work for EA so keep that mind - he is here trying to help the community. 

All the details above that you need has been shared @xHyRuLiANx123.

AHQ or EA forums are not the place to talk about your ban and I will be closing this topic.

/Atic