Help us improve Answers HQ! Take Survey No, Thanks

Luxe Living Packs

by Cyborg7ofDrone9

Original Post


Luxe Living Packs

★★ Apprentice

I bought bronze, silver, gold packs but never received the boutique bedroom. 

Message 1 of 2 (303 Views)

Re: Luxe Living Packs

Community Manager

Hi @Cyborg7ofDrone9


Please reach out to our support team with a help ticket that is generated from in-game (follow the steps outlined here). They will require proof of purchase that matches the specifications in this EA Help article for iTunes or Google Play purchases: 'How to provide proof of purchase'.


- EA_Lanna


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Message 2 of 2 (238 Views)
Twitter Stream