Low graphic settings on high-end tablet Huawei m5 10"

[pigzor]

Hi all. I just installed your game and it popped tab with Performance warning that I may have performance and stability issues. None of these apply, I have powerful high-end tablet Huawei m5 10" (64 GB with 4 GB RAM, Kirin 960, Android 8 Oreo) which can run every other game on max details with high framerate. It seems that the game did not know Huawei (some other guys with top spec Huawei has similar issues). Please fix this or make Video settings available, so we can choose optimal settings. I know that my tablet could run this with max graphic. I really hope you fix this, this looks like nice strategy game, but on 10 inch tablet with low graphic its nearly unplayable and ugly. Thx. 

[EA_Grasshopper]

Hey @pigzor, thanks for the report. Can I ask you to send a screenshot of the "About" section of your device so I can send a list of all the specs to the team for further investigation? Thanks

[pigzor]

Thx for fast repy @EA_Grasshopper . Here is my screenshot from "About" section.

[EA_Grasshopper]

Thanks @pigzor! I've passed this additional info along to the team

[EA_HighCommand]

Thanks for the screenshot @pigzor.

We've added all information to our investigation ticket.

[pigzor]

Thank you both guys. I hope I will be able to play on high resolution soon...

[LaigaEN]

I also have this issue playing on my iphone 7

[HsSsN]

any update of that problem ?

[pigzor]

Hi @EA_Grasshopper Any news on this topic? Thx

[barcaloney]

wait 1 month and the didnt care about his game