Low frame rate and getting kicked out nearly every match

by bambiwarrior911
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Accepted Solution

Low frame rate and getting kicked out nearly every match

★★★ Novice

Psn: maulsh0e

 

Nearly every match I have to deal with high ping and it's difficult to do anything. I can barely be in a match for a few minutes before my ping goes up to 1000 and then I keep freezing non-stop. I've tried everything to try to fix it but nothing works so I get kicked out of the match and get a message that says I was out of sync with the server and when I try to get back into the match, it just takes me to the lobby. Sometimes my game freezes right when I enter a match and the only way to fix it is to exit and go back which is such a hassle because most of the time when I get back my team is already dead. 

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Accepted Solution

Re: Low frame rate and getting kicked out nearly every match

EA DICE Team

Hey, @bambiwarrior911  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

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Re: Low frame rate and getting kicked out nearly every match

EA DICE Team

Hey, @bambiwarrior911  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Let me know if this works or not for you. Standard smile

 

/Atic

Message 2 of 3 (211 Views)

Re: Low frame rate and getting kicked out nearly every match

★★★ Newbie

I am having the same problem, except I'm on playstation. I've also had multiple abandon match penalties from it. I'm afraid if it keeps happening I'm going to get a ban of some sort.

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