Low fps and game crashing on xbox series x

[Lilgamevil]

Still not a single crash since I deleted my original save. I think that is indeed the fix!

[morganf1]

So I tried this last night as a few of my mates were going on grid legends. I deleted the save file on my Xbox and then had an almost 3 hour session with no issues. @Lilgamevil thank you for posting this in here as I think you may have allowed me and a few others to get around the issue with this! Will continue to play the game and mention here if I have any further issues.

[PimpedPrincess]

Unfortunately not in my case. Managed three races before it shut off my console again 

[PJTierneyCM · Accepted solution]

Hello everyone, 

In order to help the dev team further identify the causes of crashes, they've asked me to pass on a few questions.

Feel free to report in the following thread with as much info as you can, thank you.

https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-S-Crashes-Info-Requested-from-Dev-Team/td-p...

[morganf1]

I thought I had the issue fixed but today after an hour or so on my own it crashed again. Have submitted in the other post about it. 

[Lilgamevil]

Still no crashes since I deleted my save and I’ve played a lot since then. I wonder if something happens that may cause the file to get corrupted again? 

All I know is that I couldn’t even get through a race without crashing but working great for me now.

[EA_Kent]

Hey everyone, 

We appreciate your continued patience on this. 

When you have a chance, can you try updating your Xbox to the most recent firmware update and see if you're still running into any crashes afterward? 

Please let me know how it goes when you can. 

Thank you!