Lost progress [ Edited ]

[Coolki8709]

Lost all my legends and my progress 

[CM - updating thread title for better search results]

[Coolki8709 · Accepted solution]

Yes

[EA_Kent]

Hi @Coolki8709, 

Did you unlink a platform account from your EA Account before this happened? 

[Coolki8709 · Accepted solution]

Yes

[EA_Kent]

@Coolki8709 

Got it, thanks!

That would be the reason why the progress was lost. When you unlink a platform account it will reset the progress on the account. I'm afraid we don't have a way to recover that progress if that's the case. 

[hiimmvp]

i'm lost all my progress, there is any way to get back all the lvl and weapon?

[EA_Kent]

Hey @hiimmvp, 

Did this happen after you unlinked your platform account from your EA Account? If so, you would need to relink it with the original EA Account to restore your progress. 

For more information check out the EA Help website.