Help us improve Answers HQ! Take Survey No, Thanks

Lost my character with every legendary item.

by Bankhead387
Reply

Original Post

Lost my character with every legendary item.

★ Novice

I was told by EA support to post this here but I’m trying to see about the retrieval of my level 30 character that had all of my legendary items for all 4 javelins. My PSN is Spartan387 and the character name is Spartan387 as well. Any help would definitely be appreciated. 

Message 1 of 7 (313 Views)

Re: Lost my character with every legendary item.

★ Guide
@Bankhead387 Did you start a new pilot? If yes, all you need to do is go to the main menu (the one where a Giant Anthem Logo behind the forge when the game starts). In the bottom left corner, there are options to create and select pilots.
Message 2 of 7 (270 Views)

Re: Lost my character with every legendary item.

★ Novice

I did that and I don’t see my original character at all sadly

Message 3 of 7 (263 Views)

Re: Lost my character with every legendary item.

★ Novice

Can anyone from the Anthem dev team help me?? 

Message 4 of 7 (195 Views)

Re: Lost my character with every legendary item.

★ Novice

Could a community manager please respond to me, I really need help. 

Message 5 of 7 (170 Views)

Re: Lost my character with every legendary item.

★ Guide
@Bankhead387 Hey, a this point you should contact customer support instead.
Message 6 of 7 (155 Views)

Re: Lost my character with every legendary item.

Community Manager

@Bankhead387 wrote:

Could a community manager please respond to me, I really need help. 


Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.

 

We can't assist with this type of issue via AHQ. 

-EA_Cade
Message 7 of 7 (132 Views)
Twitter Stream

fifa-18-promo-circle

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

all-ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help