Lost my Churchill skins Aberdeen and Homeguard after 6.2

by Celestine_Black
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Lost my Churchill skins Aberdeen and Homeguard after 6.2

★★★ Novice

Hi 

 

I lost both my previously purchased churchill skins after the 6.2 patch

 

Please can someone unlock them

 

Thank you

 

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Message 1 of 6 (498 Views)

Accepted Solution

Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

Community Manager

@zxc123994 wrote:

Hi! 

If you still have missing items I recommed you contact EA support chat. I had few item locked though having already passed rank needed to unlock those items and support unlocked those items for me.

 

-DessuHessu


I'm glad to hear they were able to help you out with this!

 

@Celestine_Black 

 

If you want to try reaching out to EA Help so they can take a look at your account you can find more details on how to reach them over at the EA Help website. You can also reach them through Facebook or Twitter as well, if you'd prefer. 

 

 

/Kent

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Message 4 of 6 (419 Views)

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Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

Community Manager

Hi @Celestine_Black

 

Thanks for the report! The Battlefield team is currently tracking this issue. Thanks for being patient with us while it's under investigation!

 

 

/Kent

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Message 2 of 6 (453 Views)

Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

★★★ Newbie

Hi! 

If you still have missing items I recommed you contact EA support chat. I had few item locked though having already passed rank needed to unlock those items and support unlocked those items for me.

 

-DessuHessu

Message 3 of 6 (433 Views)

Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

Community Manager

@zxc123994 wrote:

Hi! 

If you still have missing items I recommed you contact EA support chat. I had few item locked though having already passed rank needed to unlock those items and support unlocked those items for me.

 

-DessuHessu


I'm glad to hear they were able to help you out with this!

 

@Celestine_Black 

 

If you want to try reaching out to EA Help so they can take a look at your account you can find more details on how to reach them over at the EA Help website. You can also reach them through Facebook or Twitter as well, if you'd prefer. 

 

 

/Kent

Kent.png
Message 4 of 6 (420 Views)

Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

★★★ Novice

They were delivered with 6.6 update, thank you

Message 5 of 6 (342 Views)

Re: Lost my Churchill skins Aberdeen and Homeguard after 6.2

Community Manager

@Celestine_Black 

 

Nice, thank you for following up here and letting me know! 

 

 

/Kent

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Message 6 of 6 (328 Views)