Lost my Apex Coins

[1UpHere]

Hey

I bought some apex coins(The 2000+150 pack) when the new patch came out, and i got em on my account, then i tried buying the battlepass but I could not buy it because of the server issues and today when i logging in, I got 0 Apex Coins and have the battlepas but where is the rest of my Apex coins the battlepass cost 950 - 2150 + and i got ~700 on my account before = 1900 i have lost.

Can i get them back?

[EA_Mako · Accepted solution]

Hey @1UpHere,

We did see a few situations where the battle pass purchase went through multiple times during the earlier connection issues. 

If that's the case here an advisor can help get those missing coins returned, so please reach out so they can check into this further for you.

You can find more information on how to reach them over at the EA Help website, or if you prefer you can speak with them over Twitter or Facebook instead.

[EA_Mako · Accepted solution]

Hey @1UpHere,

We did see a few situations where the battle pass purchase went through multiple times during the earlier connection issues. 

If that's the case here an advisor can help get those missing coins returned, so please reach out so they can check into this further for you.

You can find more information on how to reach them over at the EA Help website, or if you prefer you can speak with them over Twitter or Facebook instead.

[1UpHere]

Thx Mako