November 2020
Can anyone help me please? I had 2 games going on the sims mobile, one on my iPad and one on my iPhone, using 2 different player ID’s and I have spent a lot of money on both games. Unfortunately, today for some reason I have lost the game that I had on my iPad!!!😭😭😭and now I can’t get it back ANYWHERE!! The iPad game and the player ID I was using on the iPad have TOTALLY DISAPPEARED and I don’t know what to do!!!! Is it possible to get it back? I’m so angry because I also had over 400,000 simileons and around 5000 sim cash which I’ve now lost, as well as around 60 llama tokens, along with the game progress I had - I was on level 60 and had LOADS of stuff and an amazing house which I cant
do anything with😭😭😭😭😭😭😭
November 2020 - last edited November 2020
Hey @rnzesaompl ,
This is the Plants vs Zombies: Battle for Neighborville forums, not the Sims. Would you like me to request to get this post moved over there for you? Others should be able to help you there! With your issue, you may be able to use EA Help to get your issue resolved, but that is all that I can suggest.
Good luck with your issue!
Thanks!
November 2020
OMG! I’m so sorry!! Yes if you could do that for me please I’d really appreciate it!! I was so annoyed I didn’t post it right!! Thank you for you me help 🤦♀️🤦♀️👍
November 2020
November 2020 - last edited November 2020
Unfortunately this is an issue that we can't help you fix from the forums.
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November 2020
Thank you for the advice - I will raise a ticket with EA but I i honestly think I’ve lost it for good 😭😭😭😭 It’s not just missing content from a purchase - it’s my whole game and I can’t access that player ID anymore on my iPad so God only knows what happened - i am usually so careful because I did have the two games playing on different devices, with different players ID’s. And then one of them just disappeared!! Along with loads on simileons and quite a lot of sim cash!! 😡😡
thanks again for the advice
November 2020
November 2020
Will do 🤞🤞🤞🤞