Help us improve Answers HQ! Take Survey No, Thanks

Lost connection to EA servers

by Markiebaby
Reply

Original Post

Accepted Solution

Lost connection to EA servers

★★★★ Novice

On PC - continuously get "lost connection to EA servers" and cannot access online game - this started on 13th June - everything else online is fine

Message 1 of 7 (183 Views)

Accepted Solution

Re: Lost connection to EA servers

Hey @Hoskeser

 

Sorry to hear these steps didn't work for you.

 

If you'd like, you can contact Support to see if there's additional Steps you can take to resolve this issue.

 

 

 

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA

View in thread

Message 6 of 7 (127 Views)

All Replies

Re: Lost connection to EA servers

★★★★ Novice
@Markiebaby Additional information - BF1 online service is fine
Message 2 of 7 (179 Views)

Re: Lost connection to EA servers

★★★★ Newbie

I have same problem on BF V on PC. 

I tried everything regarding old topics. My internet is perfectly working but I lose connection everytime I try to play.

Message 3 of 7 (148 Views)

Re: Lost connection to EA servers

@Markiebaby @Hoskeser

 

Hey guys, 

 

Have you tried these steps?

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

If you'd like, you can also try opening the Ports for Battlefield V:

 

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

 

https://portforward.com/battlefield-v/

 

Let us know if you still need assistance.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 4 of 7 (142 Views)

Re: Lost connection to EA servers

★★★★ Newbie
@iluminatethesky Actually I did everything on the list even more on topics and FAQ. I gave my hours to solve it but it didn't work for me.
Message 5 of 7 (134 Views)

Re: Lost connection to EA servers

Hey @Hoskeser

 

Sorry to hear these steps didn't work for you.

 

If you'd like, you can contact Support to see if there's additional Steps you can take to resolve this issue.

 

 

 

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 6 of 7 (128 Views)

Re: Lost connection to EA servers

★★★★ Novice

I can get into the servers occasionally now, but if I quit out of a game I lose connection for about 20 minutes. I have to close BFV and Origin and wait - then on re-starting I get access again.

Message 7 of 7 (105 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help