Re: Lost connection to EA servers

by hoskeser
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Lost connection to EA servers

★★ Apprentice

On PC - continuously get "lost connection to EA servers" and cannot access online game - this started on 13th June - everything else online is fine

Message 1 of 7 (633 Views)

Accepted Solution

Re: Lost connection to EA servers

Hero (Retired)

Hey @hoskeser

 

Sorry to hear these steps didn't work for you.

 

If you'd like, you can contact Support to see if there's additional Steps you can take to resolve this issue.

 

 

 

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Message 6 of 7 (568 Views)

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Re: Lost connection to EA servers

★★ Apprentice
@Markiebaby Additional information - BF1 online service is fine
Message 2 of 7 (620 Views)

Re: Lost connection to EA servers

★ Novice

I have same problem on BF V on PC. 

I tried everything regarding old topics. My internet is perfectly working but I lose connection everytime I try to play.

Message 3 of 7 (589 Views)

Re: Lost connection to EA servers

Hero (Retired)

@Markiebaby @hoskeser

 

Hey guys, 

 

Have you tried these steps?

 

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

If you'd like, you can also try opening the Ports for Battlefield V:

 

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

 

https://portforward.com/battlefield-v/

 

Let us know if you still need assistance.

 

Thanks Standard smile

 

- iluminate

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Message 4 of 7 (583 Views)
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Re: Lost connection to EA servers

★ Novice
@iluminatethesky Actually I did everything on the list even more on topics and FAQ. I gave my hours to solve it but it didn't work for me.
Message 5 of 7 (575 Views)

Re: Lost connection to EA servers

Hero (Retired)

Hey @hoskeser

 

Sorry to hear these steps didn't work for you.

 

If you'd like, you can contact Support to see if there's additional Steps you can take to resolve this issue.

 

 

 

__________________________________________________________________
Message 6 of 7 (569 Views)

Re: Lost connection to EA servers

★★ Apprentice

I can get into the servers occasionally now, but if I quit out of a game I lose connection for about 20 minutes. I have to close BFV and Origin and wait - then on re-starting I get access again.

Message 7 of 7 (546 Views)