December 2017
So I just subbed back to SWTOR under my username skyskysohigh after having not played in almost a year. It looks like the servers got clipped again, and my characters from Ebon Hawk are lost in the void. I'm trying to move them to Light Forge. Could someone please help me?
December 2017
Your Chars should be on Star Forge, for more Details look here.
If both American Servers show no chars, make sure you are on the right account.
December 2017
I triple checked a few things and it looks like that was indeed the case. Wrong account. Is there anyway I can get a refund for my sub? I'll be getting one on my pandakrieg account next.
Also it's asking me to provide a security key number to login to my other account, but when I try to download the key app it asks me for a serial number I don't have. What do I do?
December 2017
For your security key, if you have access to the email address on the account and you know the password, you can remove the key with this guide.
As for getting a refund or transfering a subscription, you'll need to give us a call so we can see what the best way to do it would be.