Re: Lost almost all content although it should be saved

by vikgames2001
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Original Post

Re: Lost almost all content although it should be saved

★★★ Newbie

a mi me esta pasando similar, una nueva sesión se guardo encima de mi vieja partida y no la puedo recuperar

Message 11 of 14 (615 Views)

Re: Lost almost all content although it should be saved

★★★★ Novice
@CremisiRammarico Sadly, they're the ones who can help you out 😅
Keep talking with them, eventually you'll get some definite answers.
Message 12 of 14 (585 Views)

Re: Lost almost all content although it should be saved

★★★ Novice
@vikgames2001 Aw. Can you please list what they did for you/to your account/had you do? That way I (and others) can mention it to the support people and maybe that'll help us. 🙏🏼 Thanks.
Message 13 of 14 (567 Views)

Re: Lost almost all content although it should be saved

★★★★ Novice
@CremisiRammarico Mainly just your player ID, really
As soon as they confirm your identity, they can just start the restoring process
Whenever that happens, don't open the game until they're done
That's all I can say, sorry 😅
Message 14 of 14 (549 Views)