Lost all progress on need for speed payback

[zombieslayer2468]

I was playing need for speed payback today and my power went out a few mins ago and now i have to restart my game from the beginning

[farhaan2502]

Same thing happen to me too

[Y0SHI799]

Unfortunately we have the same problem :eacrying:

[DidUReboot]

Same thing happened to me. To make matters worse, After playing back through to get the main part of the game open, my deluxe edition cars were there, but the shipments were all gone.

[xxxCROMxxx]

If you open a support ticket you may be able to get those back.  I don't believe anything can get done here on forums, but the packs should be replaced.  IMO.

[Straatford87]

@xxxCROMxxx @zombieslayer2468 @DidUReboot @Y0SHI799 @farhaan2502

To confirm - I don't think we will be able to restore lost progress. You can however check the Game Properties -> Cloud Saves tab in Origin to see if there's anything for you to restore.

If you are looking for support, it's always a good idea to ask here first, as you all did. But for any account and billing questions, you can still hit us up via EA Help:

https://help.ea.com/en/contact-us/

[SPottsTheBuilder]

What about for on Xbox One? Does it have separate save files or does it just rewrite? This has happened to me twice now :/ Is there a patch on the way to add better auto save features or more stable save files?

[jardlyv]

same thing happened to me

[Genderious]

so what should i do, If i have the same problem

nothing saved, and every time start all over again.

PS4

[mongoose776]

Same thing happened to me. I was rep lvl 50 and I had way more than 100 hours on the game and now it's all gone.