Lost access to mara jade shards after crash
by BoomSlaka70Original Post
Hi @BoomSlaka70,
Fopr the crashinh, it might help to try some troubleshooting if you've not already performed them. Check out this thread and follow the troubleshooting steps relevant for your device type please:
In terms of the missing shards, we can't look into your account from the forums but if you contact the support team and have your Ally Code & player Id handy, they'll take a look into it for you. These threads will help you with that:
- EA_Lanna
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