Lost Security Key

by DarthXemrous
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Original Post

Lost Security Key

★ Novice

So it's been a while since I've played TOR, but I wanted to log back in and get back into the game. So I tried to log in, but remembered that I set up a mobile security key the last time I was active, and have since upgraded my phone so I don't have the app anymore. Easy enough fix; so I reinstall the security key app, but it wants a serial number, and because I'm a idiot I don't have mine written down anywhere. So I try to log in anyway, trying to get it to give me the "Lost your Security Key?" button, but instead it just keeps saying "LOGIN FAILED." I don't know if it isn't accepting my password, if my account has for some reason been deleted, or what's going on, but right now I'm stuck. Any ideas?

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Re: Lost Security Key

★ Guide

A guide was created around security keys, including lost keys and how to remove the key:

 

https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-security-key-faqs/

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