I am trying to access my account, however I have forgotten my password. I have tried the password reset but it requires my security key, which I no longer have. I have been through the Answers HQ and read the topics about it but the closest thing to solving it was look for the "Lost your security key" link under the security key box. This link does not show up for me so my question is can I remove this another way?
If you know the linked EA/Origin account the passwords will be the same, once you have the right username and password you may be able to remove the key via the link.
If the link is missing then calling support is the only way to remove the key.
otherwise give swtor cs a call , once they verify you as the owner of the account they can manually remove the security key and assist with resetting the password.
If you know the linked EA/Origin account the passwords will be the same, once you have the right username and password you may be able to remove the key via the link.
If the link is missing then calling support is the only way to remove the key.
otherwise give swtor cs a call , once they verify you as the owner of the account they can manually remove the security key and assist with resetting the password.
