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Losing all the progress in game

by Chemist2192
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Losing all the progress in game

★★★★ Novice
Can you please help a member of my guild??? He complains that he has lost all of his progress in the game.
This is his id and ally code
Message 1 of 5 (224 Views)

Accepted Solution

Re: Losing all the progress in game

★★★★ Novice

Thanks for answering my question but it seems that he has finally solved the problem...

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Message 4 of 5 (302 Views)

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Re: Losing all the progress in game

★ Guide
Ask this player if he has changed devices. If so this is because his previous device is not connect to google play or game center for Apple.
Message 2 of 5 (206 Views)

Re: Losing all the progress in game

Community Manager

@Chemist2192 Did he have his game linked or was he playing on a guest account?

Message 3 of 5 (191 Views)

Re: Losing all the progress in game

★★★★ Novice

Thanks for answering my question but it seems that he has finally solved the problem...

Message 4 of 5 (303 Views)

Re: Losing all the progress in game

Community Manager

@Chemist2192 Glad that he was able to get it sorted. 

Message 5 of 5 (125 Views)

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