Re: Losing all the progress in game

by Grandepatron
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Losing all the progress in game

★★ Novice
Can you please help a member of my guild??? He complains that he has lost all of his progress in the game.
This is his id and ally code
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Re: Losing all the progress in game

★★ Novice

Thanks for answering my question but it seems that he has finally solved the problem...

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Re: Losing all the progress in game

★★ Guide
Ask this player if he has changed devices. If so this is because his previous device is not connect to google play or game center for Apple.
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Re: Losing all the progress in game

Community Manager

@Chemist2192 Did he have his game linked or was he playing on a guest account?

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Re: Losing all the progress in game

★★ Novice

Thanks for answering my question but it seems that he has finally solved the problem...

Message 4 of 5 (1,310 Views)

Re: Losing all the progress in game

Community Manager

@Chemist2192 Glad that he was able to get it sorted. 

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