Help us improve Answers HQ! Take Survey No, Thanks

Loosing a huge amount of points and medals

by mwigg3

Original Post

Loosing a huge amount of points and medals

★★★★ Novice

It's beginning to be a real problem for me. Lost a lot of points, so I should stop playing this game. Here's screenshots of some of the problems. I got a lot of them... Is it possible to get them back? 

Message 1 of 2 (116 Views)

Re: Loosing a huge amount of points and medals

EA Live QV Team

Hey @mwigg3 thanks for reaching out. Unfortunately I can't get back your medals for you. It seems you encountered a few desyncs. The team is aware and are investigating this. In the meantime, please make sure you've updated to the latest version of the game, 1.4.3, if you haven't already. I believe the team have made some changes that will reduce the desyncs occurring. Thanks!

Message 2 of 2 (69 Views)


Find your User ID

Your Command & Conquer: Rivals User ID helps us solve your issues in the game.

Learn how to find it


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help