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Re: Logout from ultimate


Original Post

Logout from ultimate

★★★★ Novice
Hello. Im with ps4 and today my ultimate account was loggeout when i was in a online game without any reason, cause my internet work well
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Re: Logout from ultimate

Community Manager


For issues with disconnections please try the connection troubleshooting steps:


If you continue to see disconnections after completing troubleshooting and opening ports, please run a UO trace to check your connection. 

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Re: Logout from ultimate

★★★★ Novice

@EA_Darko thursday I finished a squad battle game, after the game I lost connection to the FIFA 18 UT. And when I'm trying to log on to my UT on PS4, it won't let me on. Why is it saying:"We are sorry but is an error connecting to the FIFA 18 UT, you will be returned to the FIFA 18 Main Menu". Cause my internetconnection is very good, I've tried everything on your troubleshoot-thing, but nothing works. CAN YOU PLEASE HELP ME, I miss playing squad battles and WL. 

The starnge thing is that I can play every other game-mode, PLEASE. HELP ME...

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Open these ports in FIFA 18

Try opening (or forwarding) these ports to help improve your connection.

View more on EA Help


Update your FUT Security Question

Help keep your FUT account secure to the max! This one is separate from your EA Account.

Use EA Help's steps on your trusted device

Prevent disconnects and DNFs

Troubleshoot your connection to avoid DNFs