February 2021
Every time I try to play an EA game on my Xbox it says that my login credentials have expired and that I need to change my password. I changed my password two times and it did nothing. I have done nothing to my Xbox/EA account yet I still receive this error. I tried to link my EA account thinking that was the problem, but it was already linked to my Xbox account. This is extremely inconvenient because I cannot play the multiple games which I payed for because of this. I tried following the steps on other threads but they did nothing. Please help me fix this dumb problem.
Solved! Go to Solution.
February 2021
Hey, @Pabish1 for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
/Atic
February 2021
Go to browser on a pc/mobile/tablet and open
https://www.microsoft.com/en-au/p/Apex-Legends-/BV9ML45J2Q5V?activetab=pivot:overviewtab
Then sign into XBOX on that website
Then ADD APEX TO LIBRARY
(That reconnects your account to EA)
then restart your game on xbox and it should work (:
Enjoy
February 2021
Did not work, FML.
February 2021
Hey, @Pabish1 for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
/Atic
March 2021