November 2022
Soooooooo yeah no I'm having the same problem. But you see this * gets crazy. On said PS4 account, I have purchased THROUGH playstation, nearly all the battlefields at deluxe edition right? Then I get on Apex and I'm vibing and having a good time, haven't played it in a while. I ALSO have Battlefront 2, which is pretty baller not gonna lie. Haven't played it in awhile so I downloaded it again to play it. Get online. And THE GAME SAID "Aw nah... bro you haven't played this in awhile... let's just insta lock your account and throw 2 step verification on that... WITH A OLD PHONE NUMBER THAT LITERALLY YOU NEVER PUT ON THE ACCOUNT AND THAT YOU HAVE REPLACED WITH A NEWER NUMBER, but were gonna use the old phone number, THAT HAS BEEN REMOVED FROM THE ACCOUNT." So... what happens is now, having over $500 worth of originally DICE games, now I got EA LOCKING ME OUT OF $500 WORTH OF GAMES ONLINE. Genius way to remove players slowly from old games to close servers. So no you know what I'm gonna try using a new account and user name and I cant get my games to work online I'm gonna go to HQ and have a strike.
November 2022
so i am getting the same error saying i need to Reset my passwords i have changed it 8 times an its saying my credentials have expired but says i still need to reset my password HELP PLEASE.
October 2023
Did you find a way to fix it?
October 2023