December 2016 - last edited December 2016
I'm having a problem with the login server. This just started. Servers are up. My game wasn't patched recently. Just launched, with admin access, and it says Login Server is currently unavailable. I've done all the troubleshooting steps on the website. Tried updating my launcher. Tried uninstalling/reinstalling. Pinged the loginserver and that returned 100% no drop packets. So what's up? This has been doing this for hours now. Oh! Thought of something else. I can log into the website just fine.
Thanks for any help here.
December 2016
First thing is to remove and re-add the exceptions for launcher.exe to the antivirus and firewall
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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December 2016
Tried that just now. No effect
December 2016
Which Antivirus and Firewall are you using ?
Also in the game folder is a log folder with dated launcher logs can you attach the latest one here
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2016 - last edited December 2016
The log is showing the below
2016-12-18 07:48:14 INFO Login failure #-134 recorded
2016-12-18 07:48:14 ERROR Server did not properly respond to authenticate: -134
With Norton 360 , see the below in the firewall section find swtor and set specifically to allow
if launcher.exe doesnt exist in there add it and set to "Allow"
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2016
It was in the list already as Allow. I checked the firewall settings for it again and it still says allow. I turned it off completely and tried to login and still same message. With it on and program set to allow same message. I double checked my networks router and its firewall is set to allow all access from the lan to the wan. Confusing then huh? My computer prides itself on being confusing at moments
December 2016
Just to confirm when you said pinged login server it was launchpad.swtor.com
I am afraid i have to go for the night (1 am here ) but will pop back in the morning will post if I can think of where to look next.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2016
Ok, Just uninstalled/reinstalled again and put it in the default folder incase something strange is going on there. When you install the original installer it has to update the launcher and that works just fine. It updates the launcher to the newest version and then I hit the wall of login server issues.
December 2016
yea I can ping the login server. Launchpad.swtor.com.
Thanks for your help! Sleep good!