Logged into accountL can't update email

by ElSoulTaker
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Original Post

Logged into accountL can't update email

★★★ Newbie

logged in

about me tab

email address "edit"

I enter my updated email address = says invalid email and it's not... it's a gmail address.

 

when I attempt to go thru the website - takes me to the same location... has me verify, once verified, I still can't update my email.

 

Help please........ I no longer have the current email listed.

Message 1 of 2 (366 Views)

Re: Logged into accountL can't update email

Community Manager

Hey @ElSoulTaker the best thing to do in a situation such as this is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (231 Views)