Re: Locked XP despite I have premium in BF1

by EA_David
Reply

Original Post

Accepted Solution

Locked XP despite I have premium in BF1

★★ Apprentice

Today BF1 started to warn me at the end of each round that I have locked XP and I will get the XP if I buy premium access. The problem is, I already have premium for BF1. I have never seen such a message in tha game so far.

Message 1 of 6 (612 Views)

Accepted Solution

Re: Locked XP despite I have premium in BF1

Community Manager

@iZiZi_KenLee Thank you. I'm interested in if you see this tonight, but we're also on the cusp on an update, so if you could check this after tomorrow's Apocalypse patch that would be very helpful. 


You can find the patch timing here: https://forums.battlefield.com/en-us/discussion/136585/bf1-apocalypse-and-base-game-update-rolling-o...

David.png
Stay and Play.png

View in thread

Message 4 of 6 (688 Views)

All Replies

Re: Locked XP despite I have premium in BF1

Community Manager

@iZiZi_KenLee Hi, thanks for the post. Are you experiencing this across particular maps or across all DLC content? Can you provide a screenshot of the post-match screen?

I can see that you have Premium alright so I'l like to get to the bottom of this. 

David.png
Stay and Play.png
Message 2 of 6 (596 Views)

Re: Locked XP despite I have premium in BF1

★★ Apprentice
Hello! Thank you for the quick reply. I will check tonight (20:00 CET) if the issue still persists. The screen looked the same as this one:

https://answers.ea.com/ea/attachments/ea/battlefield-1-technical-issues-en/22225/1/A588B82E-9EF5-4F7...

I played totally alone, no party, etc.
Message 3 of 6 (584 Views)

Re: Locked XP despite I have premium in BF1

Community Manager

@iZiZi_KenLee Thank you. I'm interested in if you see this tonight, but we're also on the cusp on an update, so if you could check this after tomorrow's Apocalypse patch that would be very helpful. 


You can find the patch timing here: https://forums.battlefield.com/en-us/discussion/136585/bf1-apocalypse-and-base-game-update-rolling-o...

David.png
Stay and Play.png
Message 4 of 6 (689 Views)

Re: Locked XP despite I have premium in BF1

★★ Apprentice
Hello! Looks like the problem is gone Standard smile
Message 5 of 6 (524 Views)

Re: Locked XP despite I have premium in BF1

Community Manager

Sorry for not getting back sooner, thanks for the confirmation. 

It looks like a minor bug that was fixed quickly, so the best kind of bug Standard smile

David.png
Stay and Play.png
Message 6 of 6 (472 Views)