September 2020
I’m still locked out how do we get help for the game? Servers won’t process request to get into MUT , but if I sign into another profile it lets me in. How do I fix?
September 2020
There is no fix. As of right now.
September 2020
What did you do
September 2020
GamerTag : ColdlightOracle
Console : PS4
Same error message "Our servers can’t process your request" since yesterday.
Thanks for any help you can provide.
September 2020
Thank you to everyone that's been providing the requested information, we really appreciate it!
It sounds like some of you were able to fix it from your end via the steps in the original post:
These steps may be able to help avoid this from happening to you:
This obviously can't help anyone completely locked out of MUT and those steps aren't guarantee to address it for everyone, so thank you for hanging in there with us. We've been passing along account examples here to the team to help aide them in the investigation. We'll update this thread as soon as we can when we find out more information on this.
Thank you for your patience.
September 2020
Gamertag: L-Beach-4
Console: PS4
I was just attempting to log into MUT when I discovered this issue. For a day now I have not been able to log onto MUT getting the message "Our servers cannot process your request at this time. Please try again later", I am able to play other game modes.
Any help you can provide will be appreciated, thank you.
September 2020
Bamareddog on PS4
When i try to enter mut it says error servers cannot process request. Yesterday it let me in but kicked me out with the same message while i was buying action items and completing the Team diamond sets
September 2020 - last edited September 2020
@EA_Blueberry You can say "We are looking into the issues, ETC." But are you really? The problem remains, we've been out of MUT for days, what is the compensatory? One pack? None of what you're going to offer us is equivalent to the time we're losing by the minute whilist not being able to play your game. Please go into depth, on how you actually working on the issue, and why it's taking so long. Along with the compensatory that should be to the players who have lost an absurd amount of hours grinding, not only that, the competitive season is around the corner, and we're stuck out of MUT losing out on the time we needed to stay ahead like everyone else.
September 2020