September 2020 - last edited September 2020
Hey, MUT Community.
Earlier last week at launch we identified an issue where players were being locked out of Madden Ultimate Team. Our original post on this can be found here.
These steps may be able to help avoid this from happening to you:
"I'm still locked out, what do I do?"
The Madden team can really use your help by identifying what the root causes are for this.
Please let us know in detail what you were doing just prior to this happening:
Example:
Please include the following:
We'll be passing along your information to the team. Thank you for your help in advance and we apologize for anyone being negatively impacted by this at launch.
Solved! Go to Solution.
September 2020
Hey, everyone.
If you're locked out of MUT with the message "Our Servers Cannot Process Your Request" please contact our Support team at Help.EA.com in order for an EA Advisor to pull up your account to verify what the error is that's not letting you access the mode. This post was originally created to gather information from players due to it impacting a significant portion of the community. They have since implemented a fix to address that, thus I'll be closing this discussion down due to it being related to that incident. For those impacted we apologize for any disruption it had your gameplay and thank you for your patience during that period. If you're currently impacted, please contact our Support team via these options below.
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support
https://help.ea.com/en/contact-us/
September 2020
September 2020
September 2020
September 2020 - last edited September 2020
Hey, gamer tag is suckmyfrank3000 And I’m on PS4
i was trying to play the salary cap mode on MUT, it completely lagged out and threw me to the main menu. Now I keep getting “Error: our servers cannot process your request at this time”. Please help, I’ve tried literally everything to try to fix it.
September 2020
September 2020
September 2020
September 2020
Vendetta AZ
XBOX ONE
When i try to get into MUT it brings me the message "our servers cannot process your request at this time. Please try later"
I was starting a H2H Salarycap for 9k. I choice to edit my lineup for the salarycup an then it logged me out. Since then i cannot Join MUT anymore