Linking accounts issues

by eternalsoulzz
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Linking accounts issues

★ Novice

Hello. Recently I tried to link my psn account to my ea account but it says that I've already linked my psn account to another ea account that I don’t have access to. It shows me that the email is ao*****@eaboy02.lol. My psn account ID is FazeTodorov.

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Re: Linking accounts issues

Community Manager

Hey @eternalsoulzz,

 
If you don't have access to the email address currently registered to the EA account, you won't be able to make any changes or unlink any accounts.
 
For this, you'll want to reach out to our support team directly so they can help update those account details. We cannot make any account changes on the forums.
 
If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further. 

 

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Re: Linking accounts issues

Community Manager

Hey @eternalsoulzz,

 
If you don't have access to the email address currently registered to the EA account, you won't be able to make any changes or unlink any accounts.
 
For this, you'll want to reach out to our support team directly so they can help update those account details. We cannot make any account changes on the forums.
 
If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further. 

 

Mako.png
Message 2 of 2 (140 Views)