Linked my account from pc to ps5 and now i have nothing?

by SmashafrassCass
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Original Post

Linked my account from pc to ps5 and now i have nothing?

★★★ Newbie

Linked my account to my ps5 and now I lost everything my apex coins all legends everything need help asap

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Re: Linked my account from pc to ps5 and now i have nothing?

Champion

Hey @SmashafrassCass 

 

Account data is stored on the EA account and not the platform account (e.g. Steam, Xbox, PSN)

By linking your platform account to a different EA account it won't have access to said data anymore.

If you relink the platform account in question back to the EA account it was originally connected to then you should be able to access your progress again.

Message 2 of 6 (618 Views)

Re: Linked my account from pc to ps5 and now i have nothing?

★★★ Newbie

Yeah I just want my pc progress it's further and I have more cosmetics if I have to do that then why have cross progression because I will still have to start over on ps5

Message 3 of 6 (616 Views)

Re: Linked my account from pc to ps5 and now i have nothing?

★★★ Newbie

And It says I can't unlink until april 2024

Message 4 of 6 (606 Views)

Re: Linked my account from pc to ps5 and now i have nothing?

Champion

@SmashafrassCass 

 

Cross progression was designed to allow data transfer between platform accounts on a single EA account, not for data transfer between EA accounts as that would be a whole different challenge.

 

So players that use multiple EA accounts won't really be able to profit that much from cross progression sadly enough.

A lot of players have tried relinking their accounts like you've done, so players are losing a lot of their data left and right.

Though hopefully you'll be able to relink your platform account back to the EA account it was originally linked to so you'll at least get your progress back.

Message 5 of 6 (605 Views)

Re: Linked my account from pc to ps5 and now i have nothing?

★★★ Newbie

The account it was linked to I do not use at all it just had the same email as my psn email I spend the money on this account and have leveled higher on this account have lobas heirloom and all of that is just sitting in limbo because I no longer use my pc for apex. Now is there a possibility that my account hasn't gone through the cross progression process and that if I'm patient I might get my progress as long as I wait?

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