Linked account

[DAVID6755765]

I got a new phone and NBA Mobile won’t let me connect my old account with my new one. It keeps on saying “We’re sorry. We couldn’t find any linked accounts”. Can someone help me with this.

[EA_David]

@DAVID6755765 Do you have access to your old phone?

If so you can link your game account and then try again on the new device: https://help.ea.com/en-us/help/mobile/can-my-lost-progress-be-restored-for-a-mobile-app-if-i-play-an...

If you're having issues you may want to reach out to support: https://help.ea.com/en/contact-us/