Legends tokens missing

[jajangmien]

I hadn't played apex in awhile, but logged into day to try out the new character. I went to try and buy Catalyst, but I was unable due to all of my legends tokens resetting. 

I am level 407 and I should have wayyyy more than only 2000 legends tokens. I'm also unsure if my crafting material and apex coin quantities are correct.

Is there a way to correct this so I can get catalyst?

[OldTreeCreeper · Accepted solution]

@jajangmien

It sounds like you need to contact EA help directly to get help with this one, as the EA staff who work here on AHQ cannot help directly with account-related issues, like missing LT's. 

You can contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/

Or

If you need to speak with one of the chat support advisers you may need to play around with the contact subjects in your case setup. This got me to live chat.

You can contact EA live support at
https://help.ea.com/en/contact-us/

Then to speak with a chat adviser choose the appropiate options:

Game or Service eg Origin

Platform eg PC

Topic eg Missing content

Issue eg had content and lost it

Recommended support option will be live chat.

Then you can choose to begin a live chat.
There may be some waiting time.

Best of luck. 

[jajangmien]

Anything for this one?

[OldTreeCreeper · Accepted solution]

@jajangmien

It sounds like you need to contact EA help directly to get help with this one, as the EA staff who work here on AHQ cannot help directly with account-related issues, like missing LT's. 

You can contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/

Or

If you need to speak with one of the chat support advisers you may need to play around with the contact subjects in your case setup. This got me to live chat.

You can contact EA live support at
https://help.ea.com/en/contact-us/

Then to speak with a chat adviser choose the appropiate options:

Game or Service eg Origin

Platform eg PC

Topic eg Missing content

Issue eg had content and lost it

Recommended support option will be live chat.

Then you can choose to begin a live chat.
There may be some waiting time.

Best of luck. 

[jajangmien]

@OldTreeCreeper Thanks!