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Launcher stuck at 0%

by sowokyby
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Original Post

Accepted Solution

Launcher stuck at 0%

★★★★ Novice

Well it all started fine till I came at 98% on the new patch update. When the update went stuck I decided to re-download the game. I did, it went stuck again. I closed it and it went back to 0% installing. I re-downloaded the launcher a few more times and tried if I could get any futher then 0%, but no succes. It always stays at 0% Installing  downloading. I tried/checked a few things connection/firewall/other harddrives/etc but nothing worked for me. Maybe one of you know the solution for my problem.

 

Image: http://i.imgur.com/zspju8d.jpg

 

Logs: 

Spoiler
2015-10-15 22:34:24 INFO SWTOR Launcher [Core:P1.76.2 Lib:P1.5] initialized.
2015-10-15 22:34:24 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981744, created=10/15/2015 22:34:11, accessed=10/15/2015 22:34:11, written=11/19/2013 9:33:40
2015-10-15 22:34:24 INFO Initializing download manager
2015-10-15 22:34:24 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-10-15 22:34:24 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-10-15 22:34:24 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-10-15 22:34:24 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-10-15 22:34:24 INFO completeLauncherInit()
2015-10-15 22:34:24 INFO -----------------------------(-120)-----------------------------
2015-10-15 22:34:24 INFO Timezone: -120
2015-10-15 22:34:24 INFO SpecsHash=3514286068.19022891
2015-10-15 22:34:24 INFO Checking for launcher update
2015-10-15 22:34:24 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:34:24 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2015-10-15 22:34:27 INFO User presses exit - EFrownfalse,Error Text) NEFrownfalse,Network error. Check your internet connection)
2015-10-15 22:34:30 ERROR Version file doesn't match any version in patch manifest: patcher (e212)
2015-10-15 22:34:30 ERROR Deleting C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\patcher.version, and trying again.
2015-10-15 22:34:30 INFO ManifestComplete. Ready to patch the patcher.
2015-10-15 22:34:30 INFO Going Offline
2015-10-15 22:34:30 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:34:31 INFO User presses exit - EFrowntrue,The Launcher is being updated. Please wait...) NEFrownfalse,Network error. Check your internet connection)
2015-10-15 22:34:36 INFO Manifest Loaded: patcher, current=-1/upcoming=-1/required=82
2015-10-15 22:34:36 INFO A patcher update is required.
2015-10-15 22:34:36 INFO Going Offline
2015-10-15 22:34:36 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=82
2015-10-15 22:34:36 INFO Download: http://127.0.0.1:61257/app/download.solidconfig (127.0.0.1 )
2015-10-15 22:34:36 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg (8.254.70.126 4.26.246.126 8.27.133.254 )
2015-10-15 22:34:36 INFO User presses exit - EFrowntrue,The Launcher is being updated. Please wait...) NEFrownfalse,Network error. Check your internet connection)
2015-10-15 22:34:42 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-10-15 22:34:42 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-10-15 22:34:42 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-10-15 22:34:42 INFO Patching group: patcher -1->82
2015-10-15 22:34:42 INFO Patching file: patcher -1->82
2015-10-15 22:34:42 INFO Recognized patcher version 0
2015-10-15 22:34:42 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-10-15 22:34:42 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.z01 (8.254.70.126 4.26.246.126 8.27.133.254 )
2015-10-15 22:34:57 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.zip (8.254.70.126 4.26.246.126 8.27.133.254 )
2015-10-15 22:34:58 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg
2015-10-15 22:34:58 INFO ManifestState=Patch: patcher, current=-1/upcoming=-1/required=82
2015-10-15 22:34:58 INFO Closed launcher
2015-10-15 22:35:06 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized.
2015-10-15 22:35:06 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3990064, created=10/15/2015 22:34:11, accessed=10/15/2015 22:35:0, written=10/14/2014 18:3:40
2015-10-15 22:35:06 INFO Initializing download manager
2015-10-15 22:35:06 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-10-15 22:35:06 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-10-15 22:35:06 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-10-15 22:35:06 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-10-15 22:35:06 INFO completeLauncherInit()
2015-10-15 22:35:06 INFO -----------------------------(-120)-----------------------------
2015-10-15 22:35:06 INFO Timezone: -120
2015-10-15 22:35:07 INFO SpecsHash=3514286068.19022891
2015-10-15 22:35:07 INFO Checking for launcher update
2015-10-15 22:35:07 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:35:07 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-10-15 22:35:13 INFO Manifest Loaded: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:35:13 INFO A patcher update is required.
2015-10-15 22:35:13 INFO Going Offline
2015-10-15 22:35:13 INFO ManifestState=Download: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:35:13 INFO Download: http://127.0.0.1:61445/app/download.solidconfig (127.0.0.1 )
2015-10-15 22:35:13 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg (8.27.133.254 8.254.70.126 4.26.246.126 )
2015-10-15 22:35:18 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg
2015-10-15 22:35:18 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg
2015-10-15 22:35:18 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg
2015-10-15 22:35:18 INFO Patching group: patcher2014 -1->6
2015-10-15 22:35:18 INFO Patching file: patcher2014 -1->6
2015-10-15 22:35:18 INFO Recognized patcher2014 version 0
2015-10-15 22:35:18 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg
2015-10-15 22:35:18 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6/patcher2014_-1to6.z01 (8.27.133.254 8.254.70.126 4.26.246.126 )
2015-10-15 22:35:34 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6/patcher2014_-1to6.zip (8.27.133.254 8.254.70.126 4.26.246.126 )
2015-10-15 22:35:36 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to6.solidpkg
2015-10-15 22:35:36 INFO ManifestState=Patch: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:35:36 INFO Closed launcher
2015-10-15 22:35:45 INFO SWTOR Launcher [Core:P1.8.1 Lib:P1.6] initialized.
2015-10-15 22:35:45 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045816, created=10/15/2015 22:34:11, accessed=10/15/2015 22:35:38, written=10/14/2015 17:1:16
2015-10-15 22:35:45 INFO Initializing download manager
2015-10-15 22:35:45 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-10-15 22:35:45 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-10-15 22:35:45 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-10-15 22:35:45 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-10-15 22:35:45 INFO completeLauncherInit()
2015-10-15 22:35:45 INFO -----------------------------(-120)-----------------------------
2015-10-15 22:35:45 INFO Timezone: -120
2015-10-15 22:35:45 INFO SpecsHash=3514286068.19022891
2015-10-15 22:35:45 INFO Checking for launcher update
2015-10-15 22:35:45 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:35:46 INFO Manifest Loaded: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:35:46 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:35:46 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-10-15 22:35:52 INFO Manifest Loaded: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:35:52 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:35:52 INFO Manifest Loaded: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:35:52 INFO ManifestState=Complete: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:35:52 INFO Patch completed normally (patcher2014)
2015-10-15 22:35:52 INFO Patching end
2015-10-15 22:35:52 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:35:52 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-10-15 22:35:54 INFO Closed launcher
2015-10-15 22:36:09 INFO SWTOR Launcher [Core:P1.8.1 Lib:P1.6] initialized.
2015-10-15 22:36:09 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045816, created=10/15/2015 22:34:11, accessed=10/15/2015 22:35:38, written=10/14/2015 17:1:16
2015-10-15 22:36:09 INFO Initializing download manager
2015-10-15 22:36:09 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2015-10-15 22:36:09 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2015-10-15 22:36:09 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2015-10-15 22:36:09 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch]
2015-10-15 22:36:09 INFO completeLauncherInit()
2015-10-15 22:36:09 INFO -----------------------------(-120)-----------------------------
2015-10-15 22:36:09 INFO Timezone: -120
2015-10-15 22:36:09 INFO SpecsHash=3514286068.19022891
2015-10-15 22:36:09 INFO Checking for launcher update
2015-10-15 22:36:09 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:36:09 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 )
2015-10-15 22:36:16 INFO Manifest Loaded: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:36:16 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=6
2015-10-15 22:36:16 INFO Manifest Loaded: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:36:16 INFO ManifestState=Complete: patcher2014, current=6/upcoming=-1/required=6
2015-10-15 22:36:16 INFO Patch completed normally (patcher2014)
2015-10-15 22:36:16 INFO Patching end
2015-10-15 22:36:16 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2015-10-15 22:36:16 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2015-10-15 22:36:22 INFO Manifest Loaded: eualas, current=-1/upcoming=-1/required=0
2015-10-15 22:36:22 INFO ManifestState=Download: eualas, current=-1/upcoming=-1/required=0
2015-10-15 22:36:22 INFO Download: http://127.0.0.1:61796/app/download.solidconfig (127.0.0.1 )
2015-10-15 22:36:22 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg (8.27.135.254 207.123.48.126 4.27.28.254 )
2015-10-15 22:36:28 INFO Download Creating: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-10-15 22:36:28 INFO Download Checking: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-10-15 22:36:28 INFO Patching group: eualas -1->0
2015-10-15 22:36:28 INFO Patching file: eualas -1->0
2015-10-15 22:36:28 ERROR patching file to same version?
2015-10-15 22:36:28 INFO Recognized eualas version 0
2015-10-15 22:36:28 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.z01 (8.27.135.254 207.123.48.126 4.27.28.254 )
2015-10-15 22:36:28 INFO Download Downloading: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-10-15 22:36:40 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.zip (8.27.135.254 207.123.48.126 4.27.28.254 )
2015-10-15 22:36:40 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg
2015-10-15 22:36:40 INFO ManifestState=Patch: eualas, current=-1/upcoming=-1/required=0
2015-10-15 22:36:40 INFO Patch Complete eualas, current=-1/upcoming=-1/required=0
2015-10-15 22:36:40 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2015-10-15 22:36:40 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2015-10-15 22:36:40 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2015-10-15 22:36:40 INFO Patch completed normally (eualas)
2015-10-15 22:36:40 INFO Patching end
2015-10-15 22:36:40 INFO User logs in.
2015-10-15 22:36:42 INFO User must check agreements.
2015-10-15 22:36:51 INFO Retrieving patch notes for environment [swtor]
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO BitRaider is available for [swtor]
2015-10-15 22:36:51 INFO Previous patching mode for [swtor] is [undefined]
2015-10-15 22:36:51 INFO Patch selection action: GoStraightToBR
2015-10-15 22:36:51 INFO currentPatchingMode, changing from undefined [undefined] to: BR
2015-10-15 22:36:51 INFO Starting Bitraider Streaming
2015-10-15 22:36:51 INFO BitRaider Transitioning from Asleep to Launch
2015-10-15 22:36:51 INFO isBitraiderRunning: false
2015-10-15 22:36:51 INFO Creating bitraider configuration files
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2015-10-15 22:36:51 INFO BitRaider required version is [1.3.3.4098].
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:51 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2015-10-15 22:36:51 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2015-10-15 22:36:51 INFO BitRaider launched
2015-10-15 22:36:52 INFO BitRaider running
2015-10-15 22:36:52 INFO BitRaider Transitioning from Launch to Connect
2015-10-15 22:36:52 INFO BitRaider required version is [1.3.3.4098].
2015-10-15 22:36:53 INFO Initialized pipe connection to BitRaider version [1.3.3.4098]
2015-10-15 22:36:53 INFO Bitraider version [1.3.3.4098] meets requirement [1.3.3.4098]
2015-10-15 22:36:53 INFO Bitraider version [1.3.3.4098] is fully operational
2015-10-15 22:36:53 INFO Bitraider machine id [Ujw8JTs7NlwkQ1FFOSJxGmU0WSxdSERP]
2015-10-15 22:36:53 INFO Current BRWC Stage: BR_STAGE_INITIALIZE
2015-10-15 22:36:54 INFO Current BRWC Stage: BR_STAGE_REMAININGASSETS
2015-10-15 22:36:54 INFO BitRaider Transitioning from Connect to Streaming_Decision
2015-10-15 22:36:54 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:36:54 INFO Successfully agreed to 8 terms. Saving.
2015-10-15 22:36:55 INFO Required BR Assets: 1-999
2015-10-15 22:36:55 INFO BitRaider Transitioning from Streaming_Decision to InitialStreaming_UnPlayable
2015-10-15 22:36:55 INFO BitRaider Transitioning from InitialStreaming_UnPlayable to StreamingUnPlayable
2015-10-15 22:36:55 INFO Using environment.name [swtor], productName [retailclient]
2015-10-15 22:37:25 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:37:55 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:38:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:38:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:39:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:39:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:40:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:40:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:41:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:41:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:42:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:42:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:43:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:43:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:44:26 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:44:56 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:45:27 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:45:57 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:46:27 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:46:57 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:47:27 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:47:57 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:48:27 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:48:57 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0
2015-10-15 22:49:27 INFO Streaming Required [BR_STAGE_REMAININGASSETS] Progress: 0

 Thanks in advance.

Message 1 of 4 (4,932 Views)

Accepted Solution

Re: Launcher stuck at 0%

Hero
You said you checked firewall, just to ensure you added swtor.exe and launcher.exe to both your anti-virus and firewall safe list.

One weird thing that someone had happen was that after they unistalled swtor, they would reinstall but the icon on their windows screen was the old icon from before it was uninstalled. Once you have the launcher installed, remove any old icons first then go into the swtor directory and place the launcher.exe icon back on your screen and run that from there.

If it still won't patch,

1. Run the launcher and log in.
2. Open the task manager on your computer (shortcut is Ctrl+Shift+Esc).
3. Select the Processes tab. On Windows 7, sort by image name and look for any starting with "br", they should be listed as belonging to Bitraider in the description column. In Windows 8.1, scroll down to the Background Processes and look for any Bitraider listings. Right click and end them. Don't worry if they come back.
4. Select the Services tab. In Windows 7, click on the button in the lower right corner that says Services. In 8.1, click the link at the bottom that says Open Services.
5. In the Services window, sort the list by the Name column, and look for BitRaider Mini-Support Service. Right click on it and select properties.
6. On the General tab, about halfway down, there should be a dropdown menu that says Startup type. Make sure it is set to "Automatic". Hit Apply the OK.
7. Close the Services window, the task manager, and the game launcher. Then restart the entire computer.
8. When computer has restarted, run the launcher and log in. The download process should now start properly.


If that doesn't work, you can also try running a repair:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, click the cog icon and then run the repair option.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

Worse case scenario switch to the non streaming launcher:

NOTE this is a complete download of the game again

right mouse click on game shortcut and select open file location
open the launcher.settings file in notepad and locate the below line and edit to the below

, "PatchingMode": "{ \"swtor\": \"SSN\" }"
, "bitraider_disable": true
SAVE the changes.

Delete the BitRaider, Movie and Asset folders then start the launcher.

Hope one of these options works for you.
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Message 2 of 4 (6,676 Views)

All Replies

Re: Launcher stuck at 0%

Hero
You said you checked firewall, just to ensure you added swtor.exe and launcher.exe to both your anti-virus and firewall safe list.

One weird thing that someone had happen was that after they unistalled swtor, they would reinstall but the icon on their windows screen was the old icon from before it was uninstalled. Once you have the launcher installed, remove any old icons first then go into the swtor directory and place the launcher.exe icon back on your screen and run that from there.

If it still won't patch,

1. Run the launcher and log in.
2. Open the task manager on your computer (shortcut is Ctrl+Shift+Esc).
3. Select the Processes tab. On Windows 7, sort by image name and look for any starting with "br", they should be listed as belonging to Bitraider in the description column. In Windows 8.1, scroll down to the Background Processes and look for any Bitraider listings. Right click and end them. Don't worry if they come back.
4. Select the Services tab. In Windows 7, click on the button in the lower right corner that says Services. In 8.1, click the link at the bottom that says Open Services.
5. In the Services window, sort the list by the Name column, and look for BitRaider Mini-Support Service. Right click on it and select properties.
6. On the General tab, about halfway down, there should be a dropdown menu that says Startup type. Make sure it is set to "Automatic". Hit Apply the OK.
7. Close the Services window, the task manager, and the game launcher. Then restart the entire computer.
8. When computer has restarted, run the launcher and log in. The download process should now start properly.


If that doesn't work, you can also try running a repair:

Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, click the cog icon and then run the repair option.

Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher.

Worse case scenario switch to the non streaming launcher:

NOTE this is a complete download of the game again

right mouse click on game shortcut and select open file location
open the launcher.settings file in notepad and locate the below line and edit to the below

, "PatchingMode": "{ \"swtor\": \"SSN\" }"
, "bitraider_disable": true
SAVE the changes.

Delete the BitRaider, Movie and Asset folders then start the launcher.

Hope one of these options works for you.
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

My referral link, click here

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 2 of 4 (6,677 Views)

Re: Launcher stuck at 0%

★★★★ Novice

Thank you sir. The solution for me was: 

 

, "PatchingMode": "{ \"swtor\": \"SSN\" }"
, "bitraider_disable": true
SAVE the changes.

Delete the BitRaider, Movie and Asset folders then start the launcher.

 

I also tried everything above but that didn't work.

 

Thanks again.

Message 3 of 4 (4,900 Views)

Re: Launcher stuck at 0%

Hero
I'm glad that resolved the issue.
--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

My referral link, click here

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 4 of 4 (4,897 Views)

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