Help us improve Answers HQ! Take Survey No, Thanks

Lagging out/ not being able to connect to servers/code100 (Xbox)

by mulvaney10
Reply

Original Post

Highlighted
Accepted Solution

Lagging out/ not being able to connect to servers/code100 (Xbox)

★★★ Newbie

Since friday i have not been able to play because i either keep lagging out/ experiencing sever lag or i simply can not connect to ea servers or receive the code 100 at the main screen. My friends and i were all trying to play this weekend and i couldn't bevause of this. I also recently bought the battle pass earlier this week and if i cant play i would like my apex coins back

Message 1 of 3 (426 Views)

Accepted Solution

Re: Lagging out/ not being able to connect to servers/code100 (Xbox)

Community Manager

Hey @mulvaney10

 

I'm sorry to hear you've been having so much trouble logging in. Let's take a look and see if we can get this fixed here. 

 

First, I'd recommend starting with the basic connection troubleshooting steps over at the EA Help website. They can help with a lot of different connection issues, so they're usually the best place to start in a situation like this. 


If you're still having trouble connecting after that check out the Xbox-specific steps as well. Let me know how that goes when you can. 

 

Thanks!

 

/Kent

Kent.png

View in thread

Message 2 of 3 (381 Views)

All Replies

Re: Lagging out/ not being able to connect to servers/code100 (Xbox)

Community Manager

Hey @mulvaney10

 

I'm sorry to hear you've been having so much trouble logging in. Let's take a look and see if we can get this fixed here. 

 

First, I'd recommend starting with the basic connection troubleshooting steps over at the EA Help website. They can help with a lot of different connection issues, so they're usually the best place to start in a situation like this. 


If you're still having trouble connecting after that check out the Xbox-specific steps as well. Let me know how that goes when you can. 

 

Thanks!

 

/Kent

Kent.png
Message 2 of 3 (382 Views)

Re: Lagging out/ not being able to connect to servers/code100 (Xbox)

Community Manager

Hey @mulvaney10

 

Were you able to try those steps I mentioned? Are you still getting disconnected or having trouble reconnecting to the servers? 

 

 

/Kent

Kent.png
Message 3 of 3 (355 Views)
Twitter Stream