Help us improve Answers HQ! Take Survey No, Thanks

Lagacy crashes

by fatherislam
Reply

Original Post

Lagacy crashes

★★ Newbie

Everytime i try to play this part of the game it always crashes and it has been happening for at least 6-7 months now and i tried the re-install techniques but that doesn't even work. So is there anything that you guys are trying to do about this part of the game ? 

I thik that this mishap takes away from a other wise very good game .

And I'm sure that other players are having the same issue with the game as well.

 

Message 1 of 2 (216 Views)

Re: Lagacy crashes

Community Manager

Hi, are you able to log into another device as a test and see if the crash happens there? I suspect the legacy data on your account may be damaged, but testing on another device will help to check if that is indeed the case. 

Message 2 of 2 (180 Views)

nba-live-blue-bg

Mobile troubleshooting tips

We can help answer your basic account or purchasing, and gameplay questions.

View more on EA Help

blue-ea-promo

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help