LOg in failure

[VforCorona]

2 days now i have log in failure on origin..i have tried everything nothing works...please help 

[EA_Kent · Accepted solution]

Hi @VforCorona. 

When you have a chance please reach out to the Terms of Service team so they can review your account. You should have received an email from them with more information as well. 

For more details on how to set up a case with them check out the EA Help website. The TOS team will get back to you via email as soon as they can. 

/Kent

[EzyHawk]

please give me the following info:
1: All drivers updated?
2: Any 3rd party software running like Anti-virus, discord etc?
3: Have you tried using a public DNS to see if this resolve the issue?

4: Tried to uninstall origin > run ccleaner > Reinstall origin?

[VforCorona]

@EzyHawk i used discord i dont know what you mean 3rd party softaware and what i have to do for this.

[EA_Kent]

Hi @VforCorona. 

Are you still having any trouble logging into Origin? If so, what sort of troubleshooting steps have you already had a chance to try so far? 

/Kent

[VforCorona]

@EA_Kent same problem again..

@EA_Kent will help me or fix it?? what im waiting ?

HELLO THERE...cant log in 3 days now..come on do something at least answer in my comm

@EA_Kent can you tell me what hjappen to my account??why i cant sign in?

[Admin - merged consecutive posts together]

[EA_Kent · Accepted solution]

Hi @VforCorona. 

When you have a chance please reach out to the Terms of Service team so they can review your account. You should have received an email from them with more information as well. 

For more details on how to set up a case with them check out the EA Help website. The TOS team will get back to you via email as soon as they can. 

/Kent

[Tweek43]

*. EA never responds. They're no help at all. I've been waiting since December for help with my login issue. 

[EA_Kent]

Hey @Tweek43. 

I'm sorry to hear about the long wait you've been dealing with. If you've never heard back at all I think it would be best to try reaching out to EA Help again so they can take a look at your account. 

/Kent