Kick to desktop after using advanced search.

[MisterSniffels]

Hello,

at the moment i get kicked back to desktop after a short freeze whenever i select someting in the advanced Mapserver search.

Did a whoe new installation of the 75GB(!), same problem.

Please tell me this is a known issue and there is a workaround...

[EA_Blueberry]

@MisterSniffels 

Are you able to fix this by right-clicking on the game and selecting "repair" or restarting your PC? Also be sure to check for Windows Updates that are pending to be installed too!

We haven't seen any reports around this yet but we'll keep an eye out. 

[MisterSniffels]

Hello,

"repair" does nothing. And of course i restarted my PC several times. My Windows Version is 1903 und my AMD Drivers are up to date.

Crashes also when I klick on "combined arms". Doesent load the thumbnails of the icons, freezes for a couple of seconds and im on the desktop like in the advanced search.

Any other ideas?

Edit

Cleared the Origin cache, moved it on another HD, still crashes.

[Egon1960]

I can launch the game fine and can enter the main menu and use it propperly. But when I press the Play button I can play Firestorm somewhat issue free, but when I want to play the normal Multiplayer mode the game freezes and then Crashes/Shuts down to desctop. There is no error message and it just reopens Origin again.

Made a Video showing egsactlyw hat happens when the game crashes.

[MisterSniffels]

I have the same Problem when I try to select a server or map.

https://answers.ea.com/t5/Technical-Issues/Kick-to-desktop-after-using-advanced-search/m-p/8281421#M...

[MisterSniffels]

Ok, i get really annoyed now.

Spent the whole day installing EVERYTHING new, incl. windows. After all was completed he asked me if I want to use the cloud Data or the lokal. When I click on lokal he said there is none, so i take the cloud settings and now....the game didnt even start and throws me direktly back to Origin. Bad Joke? Is there a way to delete the cloud data or something?

[EA_Blueberry]

@MisterSniffels 

Do you have Origin and BFV both installed on the same drive? I responded to a reply of yours in another post to update your GPU driver (it was from 2018), so be sure to do that while you're at it.

Under your Origin client's Application Settings double-check the Saves tab to see where your saves are going. Cloud saves can be disabled there.

[Egon1960]

The update to Origin did not help. same problem yet. Oh no help getting from GO very sad. pay lots of money for PC upgrade to buy games that cannot be played. bad advertising.

egon1960

https://www.youtube.com/watch?v=nVLw-VtUI_c

This is my PC spec:

Corsair Carbide 275R Midi Tower Black
Fans: 1x 120mm front, 1x120mm rear,
ATX, 2x USB 3.0, Tempered glass,

SSD:
Corsair Force Series MP510 480GB M.2 SSD
PCIe Gen3 x4, M.2 NVMe,
up to 3480 / 2000MB / s read / write, 800TBW

Graphics
PCI Express 3.0 x16
AMD Radeon RX 580
Core clock 1380 MHz
Max. resolution 7680 x 4320

PSU
Corsair TX750M, 750W PSU
ATX 12V v2-4, 80 PLUS Gold,
Semi Modular, 6 + 2-pin PCIe

processor:
AMD Ryzen 5 2600X Processor

AMD Ryzen 5 2600X Processor
Socket-AM4, 6-Core, 12-Thread, 4.25GHz,
19MB cache, 95W, including cooler,

HyperX Fury DDR4 2666MHz 16GB
2x8GB 2666MHz (PC4-21300) DDR4 CL16

ASUS ROG Strix B450-F GAMING, Socket-AM4
Motherboard, ATX, B450, DDR4,
2x PCIe-x16, 2x M.2, USB 3.1,
SupremeFX, Aura Sync

[Egon1960]

The update to Origin did not help. same problem yet. Oh no help getting from GO Standard smile very sad. pay lots of money for PC upgrade to buy games that cannot be played. bad advertising.

egon1960

https://answers.ea.com/t5/Technical-Issues/Battlefild-5-Crashes-In-Menus-With-no-Error-Message/m-p/8...

https://www.youtube.com/watch?v=nVLw-VtUI_c

This is my PC spec:

Corsair Carbide 275R Midi Tower Black
Fans: 1x 120mm front, 1x120mm rear,
ATX, 2x USB 3.0, Tempered glass,

SSD:
Corsair Force Series MP510 480GB M.2 SSD
PCIe Gen3 x4, M.2 NVMe,
up to 3480 / 2000MB / s read / write, 800TBW

Graphics
PCI Express 3.0 x16
AMD Radeon RX 580
Core clock 1380 MHz
Max. resolution 7680 x 4320

PSU
Corsair TX750M, 750W PSU
ATX 12V v2-4, 80 PLUS Gold,
Semi Modular, 6 + 2-pin PCIe

processor:
AMD Ryzen 5 2600X Processor

AMD Ryzen 5 2600X Processor
Socket-AM4, 6-Core, 12-Thread, 4.25GHz,
19MB cache, 95W, including cooler,

HyperX Fury DDR4 2666MHz 16GB
2x8GB 2666MHz (PC4-21300) DDR4 CL16

ASUS ROG Strix B450-F GAMING, Socket-AM4
Motherboard, ATX, B450, DDR4,
2x PCIe-x16, 2x M.2, USB 3.1,
SupremeFX, Aura Sync

[EA_Blueberry]

@Egon1960 

Would you mind attaching a DxDiag so we can look at your specs? It's strange how your game crashes right when you try to connect to Multiplayer. 

Do you have Killer Control Center? I'm leaning towards this being anti-virus, permission, or network configurations we need to adjust.

• https://answers.ea.com/t5/Technical-Issues/Possible-fix-for-5-second-freezing/m-p/7780333/highlight/...
• https://answers.ea.com/t5/Bug-Reports/Apex-Legends-random-Freezing-rubber-band-lag/m-p/7435194#M195