Keyboard Issues (Solved)

by NoahLGP
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Original Post

Keyboard Issues (Solved)

[ Edited ]
★★ Guide

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Can't move on the left or right with the keyboard.
How often does the bug occur? Every time (100%)
How long has this issue been happening? Always Happens
Which single-player mode are you playing? Standard.
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds.
What company provides your internet service?
Steps: How can we find the bug ourselves? Get a Xbox controller plugged while using keyboard.
What is the AMD or Nvidia Model Number of your graphics card?
Please enter memory size in GB.

Hi,

 

Since Patch 1.07, the keyboard can't move Ryder on the left or right when a Xbox controller is plugged.

 

Another thing, the interaction menu blinks (adding/removing key shortcuts) because MEA want to use the Xbox controller by default instead of the mouse/keyboard.

 

I must unplug the controller, it wasn't the case with the previous version of the game.

 

There is no issues with other video games, it only occurs with Mass Effect: Andromeda.

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Re: Keyboard Issues

Community Manager

@NoahLGP Thank you for the post. It sounds like there's an issue with deadzones and the game is picking up pad input even when nothing is being pressed. 

 

As a test you could try resetting all your keybinds, but for now I think the only workaround is to disconnect the pad. 

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Re: Keyboard Issues

★★ Guide

@EA_David Hmmm... it's not a satisfying solution... the USB port isn't accessible easily.

 

I won't spend my time to add/remove the pad only for ONE game.

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Re: Keyboard Issues

Community Manager

Are you using a wired one? I usually just disconnect at the cable break, it's a little easier to reach. Perhaps a front USB port would be another option?

It's worth taking a shot at the keybind reset if you haven't already, but I suspect this won't fix the issue. 

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Re: Keyboard Issues (Solved)

★★★ Newbie

Product: Mass Effect Andromeda
Platform:PC
What edition do you have? Deluxe Edition
Physical Disc or Digital version? Digital Based Install
Summarize your bug Guns invisible and not firing, cannot enter vehicles etc the keyboard.
How often does the bug occur? Every time (100%)
How long has this issue been happening? 3 days
Which single-player mode are you playing? Standard.
Please select your region Europe
Run the www.speedtest.net network benchmark and post your upload and download speeds.
What company provides your internet service? British Telecom
Steps: How can we find the bug ourselves? Got no idea.
What is the AMD or Nvidia Model Number of your graphics card? RTX 3080 10GB
Please enter memory size in GB. 16GB onboard

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Re: Keyboard Issues (Solved)

EA DICE Team
I'm closing this thread to stop it from being necroed.

If you have any issues with Mass Effect: Andromeda, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
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