Help us improve Answers HQ! Take Survey No, Thanks

Keeps saying I have the wrong password

by leg3nd_001
Reply

Original Post

Highlighted
Accepted Solution

Keeps saying I have the wrong password

★★★ Newbie

I cant sign in to my Fifa 20 account on my ps4. I changed my password and my email but every time I try to sign in, it keeps saying i have an incorrect password. I checked and yes it is my ea account, it updated the email on the sign in when I changed it to verify if ts the same account. I logged in on my computer and my phone but it doesnt let me on my ps4. I NEED HELP

Message 1 of 5 (423 Views)

Accepted Solution
Highlighted

Re: Keeps saying I have the wrong password

★★★ Expert

@lgbtisnotforme 

Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

-----------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
If you have similar issuse please click on "Mee Too" button.
-----------------------------------------------------------------------------------------------

View in thread

Message 3 of 5 (286 Views)

All Replies
Highlighted

Re: Keeps saying I have the wrong password

★★★ Newbie

Worst part is because this is on my main ps4 account that I have been using since ps3 playing all

the FIFA’s my account automatically popped up and fifa doesn’t even allow me to make another account, unless I make a completely new psn account which I’m not gonna do. I’ve been playing fifa since fifa 06 on this account and it’ll remain that way. So ea please fix this * 

Message 2 of 5 (362 Views)
Highlighted

Re: Keeps saying I have the wrong password

★★★ Expert

@lgbtisnotforme 

Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

-----------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
If you have similar issuse please click on "Mee Too" button.
-----------------------------------------------------------------------------------------------

Message 3 of 5 (287 Views)
Highlighted

Re: Keeps saying I have the wrong password

★★★ Newbie
@leg3nd_001 How did u fix it this *
Message 4 of 5 (208 Views)
Highlighted

Re: Keeps saying I have the wrong password

Community Manager
@draze-500b I would See @MadRedPirahna answer about how to solve this.

- Illium
- Illium

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Message 5 of 5 (178 Views)
Twitter Stream