Keep losing connection

[SlamJamma]

I have no issues with IP at this time, I checked.  I keep losing connection to servers, at least once every 10 games.  Am I being kicked, or what?

[EA_Atic · Accepted solution]

Thanks for the video @SlamJamma! 

Try disabling the wifi or cable connection on the PC and see if the same issues are happening for you. Sometimes it can be a conflict on with connection it should use. 

/Atic 

[IIPrest0nII]

@SlamJamma 

Have you tried to reboot your router? (Turn off your router, removed power cable for 5 min and turn on the router back) Also, there probably were some issues with the servers, please check if you can connect and play the game right now.

Thanks!

[SlamJamma]

Yes.  This happens once every 8-10 games or so.  Yes I am able to play.  Just don't like losing connection, or as the message says anyway.

[Adman_Tor]

I seem to get booted from the server when I've been playing for a while, back out and then try to set up new assignments. The assignment selection will hang and then say disconnected from EA.

[2042isNotBF]

@Adman_Tor & @SlamJamma  Give this a try if not done already please....

Anything in blue will take you to another link for full directions.Please see below.. Source..
https://help.ea.com/en-us/help/pc/connection-
troubleshooting-advanced-pc



Flush your DNS
Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

Windows 10

Hold down the Windows Key and press X.
Click Command Prompt (Admin).
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot your computer.
Windows 8

Navigate to the desktop.
Hold down the Windows key and press R. (this will open the Run dialogue).
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Windows 7

Hold down the Windows key and press R (this will open the Run dialogue).
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Windows Vista

Hold down the Windows key and press R. (this will open the Run dialogue),
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Setting an alternate DNS
While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.

Once you flush your DNS cache, try connecting to your game again.

If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

Try a clean boot
Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

If you're running Windows 10, follow these steps to clean boot:

Open the Start menu and search for msconfig.
Click on System Configuration.
Click the Services tab.
Check the box to Hide all Microsoft Services, then click the Disable All button.
Click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.

Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.

Close background applications
If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

Close background applications or programs and see if you can get your games and Origin running smoothly.

[Adman_Tor]

@2042isNotBFOn PS4...

[SlamJamma]

That's a negative ghostrider.  I tried everything listed above and still after a few hours of playing I lose the server.

[EA_Atic]

Do you have a killer network on and running?  @SlamJamma  

Also, do you have WIFI and wired connections connected at the same time and are you using Ivp 4 or 6? 

/Atic 

[SlamJamma]

Yes I have Wi-Fi and wired connection at the same time. I don't know what lvp I'm at. But this is been the same connection set up I've used for all my video games for years and never had this problem till Battlefield 5. Can you tell me why that might be?

[SlamJamma]

I have video please watch to the end.

https://www.youtube.com/watch?v=EpgsTwPFJEg