Keep getting kicked from ea servers

[dreed7339]

I play on ps4 no games are working keep being booted have followed all reset rules

[EA_Aljo · Accepted solution]

@dreed7339 

Ok. Let's see if opening ports will help. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.

[EA_Aljo]

Hi there, @dreed7339.

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

[dreed7339]

It did not work

[dreed7339]

@EA_Aljo it did not work

[EA_Aljo]

@dreed7339 

Thanks for trying. What exactly is happening? You say no games are working. Which Madden game are you playing and which mode(s) aren't working? Also, are you on a wired or wireless connection?

[dreed7339]

None of my ea games are connecting online madden 20 ps4 wireless and a wired connection 

[EA_Aljo]

@dreed7339 

Are you not able to connect to any of them or are you disconnecting during games? Also, how are you using both a wired and wireless connection or are you saying you have tried both and disconnect from each?

[dreed7339]

I have both options for a connection I tried my wifi the went the lan route 

I sign into ea and about thirty seconds later it says I've lost connection on all my ea games mlb 2020 madden 20 ufc 3

[EA_Aljo]

@dreed7339

Try restoring your licenses with these steps. Also, rebuild your database with these instructions. Let me know what happens.

[dreed7339]

Okay I'm at work the next 4 hours I'll let you know when I get home